- AI is scientific knowledge and technologies for creating intelligent machines, programs, services, applications. AI allows you to perform functions that are considered a human prerogative.
"AI can be used to optimize sales, conduct analytics, collect data, and even sell business services to customers instead of a salesperson.
Types of AI?
a) Machine learning
Machine learning (ML) allows the system to draw conclusions and find relationships, rather than following rigidly defined rules. Used in speech recognition, gesture recognition, teaching, diagnostics, prediction, classification and more.
b) Neural networks
Such a network is a kind of machine learning methods. A neural network is a way of self-learning, using experience and constantly improving. Neurons allow you to recognize images, speech, videos, as well as create new ones, for example, write poetry or draw pictures.
c) RPA and working bots
Robotic Process Automation (RPA) is the next level of business process automation - robotization. The so-called "software robots" perform routine work, optimizing the work of staff. Bots can play the role of an assistant or a business person - organize a working day, prepare documents, track employees' working hours, and much more.
d) chatbots and speech understanding
The main role of chatbots is to improve customer service and free employees from routine operations. This is a support service, call center, sales consultants, waiters, personal secretaries, translators and much more. Understanding speech gives him the ability to think, communicate and be available to the user anywhere and anytime.
In which area is it already used today:
Banking and Finance, Trade, Exchanges, Accounting, Market Research and Marketing, Human Resources and Recruiting, News and Email, Customer Support, Industry, Medicine, Underwriting, Telecommunications, Transport, Security, Music, Games, Real Estate, Service.
AI is a very flexible solution, it is best to consult with experts to understand the need for AI and make a decision. #ITCapital